Introduction to StrataVAR PrW
Discover the fundamentals of Partner Renewal Workspace (PrW)
Introduction
Renewal management plays a pivotal role in customer retention and long-term revenue growth. As organizations scale, managing multiple contracts, expiration timelines, pricing requests, and renewals becomes increasingly complex. Manual tracking using spreadsheets or scattered systems leads to delays, missed opportunities, and revenue leakage.
StrataVAR's Partner Renewal Workspace (PrW) solves this challenge by offering a centralized, streamlined platform that simplifies the renewal process. From creating Renewal Projects to collaborating on Asset Lists and submitting pricing requests, PrW gives both Renewal Managers and Engineers the tools they need to take control of their renewal pipeline.
This video introduces you to the key capabilities of PrW and how it simplifies end-to-end renewal management.
Watch the video: Introduction to StrataVAR PrW
Next step: PrW End to End Workflow
Key Terms and Concepts
Here are the key concepts and terminology introduced in this video. These are foundational to understanding and navigating the PrW system:
| Term | Definition |
|---|---|
| Renewal |
In the VAR ecosystem, Renewal refers to the process of extending, maintenance contract to continue service coverage for hardware or software. This typically involves reviewing expiring contracts, creating asset lists for customers to approve, preparing a list of assets/services to be priced, and initiating the quoting process for services like: Cisco SmartNet maintenance contracts Managed service subscriptions etc
The renewal process ensures uninterrupted service and allows for co-terminating, identifying potential product upgrades, or requesting a change in service levels. |
| Renewal Manager | Oversees contract renewal efforts, assigns projects, and manages prioritization. |
| Renewal Engineer | Executes renewals by preparing asset lists, coordinating pricing, and generating quotes. |
| Renewal Project | A focused unit that groups one or more Internal Contracts (ICs) requiring service renewals. Each project can be assigned to a Renewal Engineer. |
| Renewal Dashboard | A graphical dashboard that shows contract renewal readiness by account, timeframe, and IC status. |
| Internal Contract (IC) | Internal representation of a vendor contract, used for managing customer-facing renewals. |
| Synthetic IC | Placeholder ICs created after quotes are won, updated once vendor data syncs. |
| Renewal Manager Console | The console where ICs are reviewed, filtered, and assigned to projects. |
| Renewal Engineer Console | The console where Renewal Engineer works on assigned renewal projects and ICs for asset list creation, validation, pricing and quoting process. |
| Asset List | A selected list of IC Items prepared for customer review and pricing. The Renewal Engineer chooses which items from an Internal Contract to include; the customer reviews and approves the list, and once approved it becomes the basis for Price Requests. |
| Price Request (PR) | A formal request sent to suppliers or manufacturers to get pricing for renewed services. PRs can be submitted directly from approved Asset Lists. |
| Partner Quoting Workspace (PqW) | The quoting tool used to create and manage quotes based on PRs and customer-approved scopes. |
| LDoS (Last Date of Support) | A warning indicator used to flag assets nearing end-of-life, helping REs plan for refreshes. |
What's in the Video
| No. | Section Title | Description | Timeline |
| 1. | The Challenge: Disorganized Renewals | Problems faced in renewal process | 0:00 - 0:15 |
| 2 | The Solution: PRW Dashboard Overview | Introducing PrW- for managing renewals | 0:15 - 0:45 |
| 3 | Creating Renewal Projects & Assigning REs | Overview of renewal projects and assigning to renewal engineers | 0:45-1:15 |
| 4 | Managing Assets & Submitting Price Requests | What are asset lists and pricing requests? | 1:15-1:45 |
| 5 | Generating Quotes & Syncing Contracts | Quotes generation through quoting tool and linking to PrW | 1:45-2:05 |
| 6 | LDoS Warnings | Managing Last Date of Services | 2:05-2:25 |
| 7 | Key Outcomes of PrW | How PrW helps by streamlining renewals | 2:25-2: 40 |
| 8 | Conclusion and Next steps | Next steps in PrW journey | 2:40-3:19 |
Watch the Video
Summary
Partner Renewal Workspace (PrW) allows teams to bring structure and clarity to even the complex renewal cycles. With centralized data, automated workflows, and integrated quoting tools, PrW reduces delays and increases renewal efficiency.
For help articles and training resources, visit support.stratavar.com
